Jiray
Privacy Policy
Protecting Your Personal Information and Privacy Rights
Developer: Dev Ansh
Organization: SOL BRAZILIAN FOOD LTD
Privacy Team Email: bhaianshu321@gmail.com
Your Privacy is Our Priority

At Jiray, we are deeply committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use the Jiray application and its associated services. By accessing or using our services, you acknowledge that you have read, understood, and agree to the practices described in this policy.

1. Information We Collect

To provide and enhance our services, Jiray collects several types of information when you use our platform. The information we collect may include:

Account Information

Information you provide when creating an account, such as username, email address, profile details, and other information you choose to share

Content and Interactions

Content you create, share, or post on Jiray, including messages, photos, videos, comments, and your interactions with other users and content

Usage Data

Information about how you interact with our services, including features used, time and duration of activities, and other actions within the application

Additional information we may collect includes:

  • Device Information: Technical details about the device you use to access Jiray, including device type, operating system, unique device identifiers, IP address, and mobile network information
  • Location Information: With your permission, approximate location data to provide location-based features and services
  • Communication Data: Information from your communications with us, including support requests, feedback, and inquiries
  • Payment Information: For premium services, encrypted payment details processed through secure third-party providers

2. How We Use Your Information

We use the information we collect for specific, legitimate purposes related to providing and improving our services:

Service Provision

To operate, maintain, and enhance the Jiray platform, including account management, authentication, and user communication

Personalization

To customize your experience by showing relevant content, suggesting connections, and tailoring features based on your interactions and preferences

Safety and Security

To detect, prevent, and address fraud, abuse, security risks, and technical issues that could harm Jiray, our users, or the public

Additional purposes for using your information include:

  • Communication: Sending important notices, updates, security alerts, administrative messages, and responding to your inquiries
  • Analytics and Development: Analyzing usage patterns, understanding service utilization, and developing new features to enhance user experience
  • Legal Compliance: Complying with applicable laws, regulations, legal processes, or enforceable governmental requests
  • Research and Innovation: Conducting research to improve our services, with data anonymized to protect your privacy
No Sale of Personal Information

Jiray does not sell your personal information. Any information sharing is strictly limited to the circumstances described in this policy, and we implement robust controls to protect your privacy rights.

3. Information Sharing and Disclosure

We are committed to protecting your privacy and only share your information in limited, specific circumstances:

  • With Your Consent: We share your information with third parties only when you have given us explicit consent to do so
  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our services, subject to strict confidentiality agreements and data protection requirements
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as courts or government agencies
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
  • Protection of Rights: We may disclose information when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request

When we share information with service providers, we ensure they adhere to our privacy standards through contractual agreements and regular security assessments. We also implement data minimization principles, sharing only the information necessary for the specific service being provided.

4. Data Security and Protection

We implement comprehensive technical and organizational security measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Encryption

End-to-end encryption for sensitive data in transit and at rest, using industry-standard protocols

Access Controls

Strict access controls and authentication mechanisms to ensure only authorized personnel can access your information

Security Monitoring

Continuous security monitoring, regular security assessments, and vulnerability testing to identify and address potential risks

Additional security measures include:

  • Secure development practices and regular code reviews to prevent security vulnerabilities
  • Data minimization principles, collecting only the information necessary for our services
  • Regular security training for all employees and contractors with access to user data
  • Incident response procedures to quickly address and mitigate any security breaches

While we implement industry-standard security measures, no method of transmission over the Internet or electronic storage is 100% secure. We continuously work to enhance our security practices and respond to emerging threats to better protect your information.

5. Your Rights and Choices

You have specific rights regarding your personal information under applicable data protection laws:

Access and Correction

Access and update your account information at any time through your account settings or by contacting us

Data Portability

Request a copy of your personal data in a structured, commonly used, and machine-readable format

Deletion Rights

Request deletion of your personal information, subject to certain legal exceptions and retention requirements

Additional rights and choices include:

  • Opt-Out Options: Opt out of certain data collection and uses, such as promotional communications, through your account settings or unsubscribe instructions
  • Permission Management: Manage permissions granted to Jiray (such as camera, microphone, or location access) through your device settings
  • Data Processing Restrictions: Request restrictions on how we process your personal information in certain circumstances
  • Objection Rights: Object to certain types of data processing, such as direct marketing or automated decision-making

To exercise any of these rights, please contact us using the contact information provided in this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable laws. We may need to verify your identity before processing certain requests to ensure the security of your personal information.

6. Data Retention and Storage

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Our data retention practices include:

  • Purpose-Based Retention: Information is retained only as long as needed for the specific purposes for which it was collected
  • Account Inactivity: After prolonged account inactivity, we may delete or anonymize your information in accordance with our data retention policies
  • Legal Requirements: Retention of certain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements
  • Secure Deletion: When data is no longer needed, we securely delete or anonymize it to prevent reconstruction

If you choose to delete your account, we will initiate the process of removing your personal information from our active systems. However, please note that we may retain certain information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Some data may also remain in backup systems for a limited period as part of our disaster recovery procedures.

7. Children's Privacy

Jiray is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18.

Age Restriction

Our services are designed for adults, and we explicitly prohibit individuals under 18 from registering accounts

Verification Measures

We implement age verification measures during registration to prevent underage access

Immediate Action

If we discover that we have collected information from a child under 18, we will take immediate steps to delete that information

If you are a parent or guardian and believe that your child has provided personal information to us without your consent, please contact us immediately. We will promptly investigate and take appropriate action, including removing the information from our servers and terminating any associated accounts.

We encourage parents and guardians to monitor their children's online activities and to use parental control tools to help provide a safe online environment for minors.

Third-Party Services Disclaimer

This Privacy Policy applies only to information collected through our Services. It does not apply to information collected by any third-party websites, services, or applications that may be linked to or accessible from our Services. We encourage you to review the privacy policies of any third-party services you use, as we are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Our commitment to transparency means we will communicate any significant changes clearly and effectively.

When we make material changes to this policy, we will notify you through one or more of the following methods:

  • Posting the updated Privacy Policy on this page with a prominent "Last Updated" date
  • In-app notifications or banners highlighting the key changes
  • Email alerts to registered users for significant changes affecting privacy rights
  • Push notifications for urgent or critical privacy updates

We encourage you to review this Privacy Policy periodically to stay informed about our data practices. Your continued use of Jiray after any modification to this Privacy Policy will constitute your acceptance of such modification. If you do not agree to the updated policy, you should discontinue your use of our services.

We will not reduce your rights under this Privacy Policy without your explicit consent. If changes involve new uses of your personal information that require your consent under applicable laws, we will obtain your consent before implementing those changes.

9. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact our dedicated Privacy Team:

Privacy and Data Protection Team: xxxxxxxx

When contacting us about privacy matters, please provide sufficient information to help us understand and address your concern. This may include:

  • Your account information (username or registered email)
  • A clear description of your question, concern, or request
  • If exercising a data right, specify which right you wish to exercise
  • Any relevant details that may help us investigate or respond to your inquiry

We are committed to responding to all privacy-related inquiries within a reasonable timeframe, typically within 30 days as required by applicable laws. For complex requests or when additional verification is needed, we may extend this period as permitted by law, and we will inform you of any extension and the reasons for it.

Thank you for trusting Jiray with your personal information. We are dedicated to protecting your privacy and providing you with a safe, transparent, and enjoyable social experience.